Supplemental — SupportThanks for using Supplemental.If you need help, email us and we’ll get back to you as soon as we can.ContactEmail: [email protected]
Response time: 24–48 hours (Mon–Fri)What to include in your email• A short description of the issue
• Your device (iPhone / Android)
• Your app version, if known
• A screenshot, if availableHelpful Link• Main site: https://supplementalapp.comSafety NoteSupplemental is intended for personal reflection, organization, and habit support only. It is not a medical provider and does not provide medical advice, diagnosis, or treatment. If you are in immediate danger or need urgent help, contact local emergency services or a qualified professional immediately.Last updated: March 2026Privacy PolicyEffective Date: March 2026Supplemental is a mental wellbeing support application designed to help users capture reflections, organize thoughts, prepare for therapy or coaching conversations, and build supportive habits in everyday life.We take privacy seriously and collect only the information needed to provide a secure and functional experience.Information We CollectWe collect the following information:• Email address, which is used for account creation, login, and account-related communication
• User-generated content, including written notes, reflections, session agendas, session-related entries, and voice-to-text content that the user chooses to enter into the app
• Limited technical and account-related information required to operate the app securely, such as authentication and secure cloud storage recordsAll personal content entered into Supplemental is provided directly by the user.How Your Information Is UsedWe use your information only to:• Authenticate your account
• Store and sync your content across devices
• Generate summaries, reflections, prompts, and session briefs when you choose to use AI-powered features
• Support reminders, organization, and habit-building tools within the app
• Maintain app security, reliability, and core functionalityAI-Powered Features and Third-Party ProcessingSupplemental includes AI-powered features that help generate summaries, reflections, prompts, and session briefs based on the content you choose to submit.When you use these features, the notes, reflections, session content, or other text you voluntarily enter may be securely sent to OpenAI for the sole purpose of generating the result you requested inside the app.Supplemental does not send your contacts, photos, precise location, or unrelated device data to OpenAI for this processing.AI processing only occurs when you choose to use an AI-powered feature and submit content for generation.Third-Party ServicesSupplemental uses trusted third-party service providers to operate the app. These providers may include services for authentication, cloud storage, subscriptions, and AI processing.These providers are only used to support the functionality of Supplemental and are not authorized to use your information for their own advertising or marketing purposes.Data SharingWe do not sell or rent your personal information.We do not share your personal information with third parties for advertising purposes.We may share limited user-provided content with trusted service providers only when necessary to provide app functionality, such as:• Secure authentication and account access
• Secure cloud storage and syncing
• AI-generated summaries, reflections, prompts, and session briefs that you explicitly requestData Storage and SecurityUser data is stored using reasonable administrative, technical, and organizational safeguards intended to protect against unauthorized access, disclosure, alteration, or misuse.While no method of storage or transmission is completely secure, we take reasonable steps to protect your information.Information We Do Not CollectSupplemental does not collect:• Contacts
• Photos or media library content
• Biometric data
• Health records from providers or insurers
• Precise location data
• Background app activity data unrelated to app functionalityThe app does not access device data beyond what is needed for the features you choose to use.Microphone AccessIf you choose to use microphone-related features, Supplemental may request access to your microphone so you can record spoken reflections or session-related insights. This audio is used only to capture and convert your speech into notes within the app.Wellbeing DisclaimerSupplemental is intended for personal reflection, organization, and habit support only.It does not provide medical advice, diagnosis, or treatment and is not a substitute for professional care, therapy, counseling, crisis support, or emergency services.Always seek the advice of a qualified healthcare provider or licensed mental health professional regarding medical or mental health concerns.Your ConsentBy creating an account and using Supplemental, you consent to the collection and secure storage of your email address and the content you voluntarily create in the app.When you choose to use an AI-powered feature, you also consent to the secure transmission of the content you submit to OpenAI for the limited purpose of generating the requested summary, reflection, prompt, or session brief.ContactIf you have questions about this Privacy Policy or your data, you can contact us at:[email protected]Terms of ServiceEffective Date: March 20261. Description of ServiceSupplemental is a digital wellbeing and reflection companion designed to help users organize thoughts, capture personal reflections, prepare for therapy or coaching conversations, and build supportive habits between sessions.Supplemental may provide reflective summaries, journaling support, prompts, and session organization tools based on content the user chooses to enter.Supplemental is not a medical provider, mental health provider, therapist, counselor, or crisis service and does not provide medical advice, diagnosis, or treatment of any kind.2. Not Medical AdviceThe Service is intended for informational, organizational, and self-reflection purposes only.Supplemental:• Is not a substitute for professional therapy, counseling, or medical care
• Does not provide medical or mental health diagnoses
• Does not provide treatment recommendations
• Does not offer crisis support
• Should not be used in emergenciesAlways seek the advice of a qualified healthcare provider or licensed mental health professional regarding any medical or mental health concerns.If you are experiencing a crisis or emergency, call emergency services or seek immediate help from a qualified professional.3. EligibilityYou must be at least 13 years old to use Supplemental. By using the Service, you represent that you meet this requirement.4. User AccountsYou are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.You agree to provide accurate and complete information when creating an account.5. Subscription and BillingCertain features of Supplemental require a paid subscription (“Supplemental Pro”).Subscriptions:• Are billed on a monthly or yearly basis
• Automatically renew unless canceled at least 24 hours before the end of the current billing period
• Will be charged to your Apple ID account upon confirmation of purchaseYou may manage or cancel your subscription at any time through your Apple ID account settings.No refunds will be provided for unused portions of a subscription period except as required by applicable law.6. Free TrialsIf a free trial is offered:• Payment will be charged upon expiration of the trial period
• You may cancel at least 24 hours before the trial ends to avoid charges7. AI-Powered FeaturesSupplemental may use AI-powered features to generate summaries, reflections, prompts, and other supportive content based on text or other content the user chooses to submit.These features are provided for informational and self-reflection purposes only. They are not medical advice, mental health advice, diagnosis, or treatment.Users are responsible for reviewing and deciding how to use any generated content.8. Intellectual PropertyAll content, features, and functionality within the Service are owned by Supplemental and protected by applicable intellectual property laws.You may not:• Copy
• Modify
• Distribute
• Reverse engineer
• Resellany part of the Service without our written permission.9. User ContentYou retain ownership of the content you submit to the Service, including journal entries, reflections, notes, and session-related content.By using the Service, you grant Supplemental a limited license to store, process, and display your content solely as needed to operate the app and provide its features.10. Disclaimer of WarrantiesThe Service is provided “as is” and “as available” without warranties of any kind, either express or implied.We do not guarantee that:• The Service will be uninterrupted
• The Service will be error-free
• Any summaries, prompts, reflections, or suggestions will produce specific outcomes11. Limitation of LiabilityTo the fullest extent permitted by law, Supplemental shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.12. TerminationWe may suspend or terminate your access to the Service at any time for violations of these Terms.You may stop using the Service at any time.13. Changes to These TermsWe may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.14. Governing LawThese Terms shall be governed by and construed in accordance with the laws of the State of California, United States.15. Contact UsIf you have any questions about these Terms, please contact:Supplemental
Email: [email protected]
Website: https://supplementalapp.com